Such a nice facility. Staff are very helpful and friendly

Excellent facility.

Did you get my last post on my experience last time I was there ? It was o. FRIDAY.

I do not normally put this type of review but after my phone call earlier it feels like I should let others know My uncle was sent here after a hospital stay and he was there to receive therapy to get him ready to come home. Wow he was in lot worse condition after his stay than when in hospital. We have managed to get him back to mobility but it has taken lots more than it should have with him being in this facility for over 3 months. When I called them couple of days after discharge to get a referral so he can get refills on his medication they told me they do not do referrals to that type of dr what he has been a patient and he will have to go to his primary care whom he has not even spoken to since before the situation that landed him in the hospital to start with so they do not know anything other than what paperwork they have been sent. This facility is a two star at best and would not advise anyone go unless it is only to have a nurses around the clock. Nurses were great and physical therapist himself was nice guy but they did not achieve any of the goals set.

My mother has had a great first day at Grandview. Everyone has been so kind and helpful.

Was great only thing wish would communicate anything about my mom instead of having to finding out from my mom.

Absolutely horrified at the level of unprofessionalism!! My family was assured our Mom would receive the care she needed after a life altering event. Less than 24 hours, we are being told that the level of care needed would not be provided here. The nurse for my Mother was absolutely rude and flat out stated she would not be checking on her as much as we were told she would, her name is Theresa. This facility and nursing staff, seen and left feces from one end of the floor to the other in the room. Did not clean it up when it happened, and only had it cleaned when I made it known it was not acceptable care! I highly recommend not putting anyone you care about in this facility. You will be told one thing, while their actions are completely different!

The team at this facility are all incredible. They are very caring and passionate about the residents and I greatly appreciate them.

They took very good care of my mother and grandmother. Every person was very kind, willing to help, and compassionate about their jobs. Highly recommend

They are great to my Uncle James! He even said if he were to be coming back to another nursing home, it’d be here. They are really good to him!

The staff was very helpful and very professional. It also seemed like everyone had a smile.

The lady at the front was the best yet! Nurses are always friendly and the CNA’s are very kind!

The staff was very friendly and they explained everything that was going on upfront. Will check in check out and tell us where our Patricia was. Thank you for being so wonderful today and the girl that brought her food to her was wonderful.. thank you for taking care of her.

My sister has just entered Grandview, and yesterday I visited the facility for the first time. Lizzie was a great help to me in locating my sister, who was not in her room, when I arrived. Afterward, Lizzie answered a few questions I had and seemed eager to do something I requested to make my sister more comfortable. Every staff member was friendly and welcoming to me. I am assuming the patients are treated well, also. The atmosphere in the facility is very pleasant.

My mom has just begun her stay at Grandview. Staff seems courteous and friendly. We cannot get her tv service connected but hopefully eventually will.

Great communication Staff are kind and helpful Facilities are well maintained.

This was a nice peaceful place to visit my friend.It was very clean and the other patients i seen seemed very well taken care of.Also the staff..very friendly and helpful.

Need more staff to accommodate patient care. Look very clean. Staff are well informed and pleasant.

Very friendly and very efficient. My mom is receiving the best care.